Solutions
Shopify Order Management
OrderMS is committed to providing a seamless and efficient activation process for our valued customers, ensuring that our customers can access our services promptly upon completing the payment process. This delivery policy outlines the key details regarding the activation of accounts and the timeframe within which you can expect their subscription to be processed.
Upon successful payment confirmation, OrderMS aims to activate the client's subscription within 15-30 minutes.
Clients will receive an email confirmation immediately upon successful payment. This email will serve as acknowledgment of the payment received and will include important details about the subscription.
The activation process involves validating the payment, generating unique account credentials, and configuring the client's access to OrderMS services. Our dedicated team works diligently to ensure a swift and accurate activation for every client.
Once the subscription is successfully activated, clients will receive a notification via email containing their account credentials and instructions on how to access OrderMS services. It is essential for clients to keep this email for their records.
While OrderMS strives to activate subscriptions promptly, unforeseen circumstances or technical issues may cause delays. In the event of any delays, our support team will proactively communicate with the client, providing updates and estimated timelines for resolution.
If clients encounter any issues or have questions regarding their subscription activation, our support team is available to assist. Clients can reach out to our support team via email to info@orderms.com
At OrderMS, we offer a free trial with unlimited time period. If you cancel your subscription in accordance with this Policy within 7 days of placing your subscription order, we will, upon your written request, refund your prepaid fees within 30 calendar days (only if paid). The refund will be processed through the same method as the original payment. Any bank fees and charges shall be borne solely by you.
OrderMS reserves the right to update this delivery policy as needed. Clients will be notified of any changes via email.
For inquiries related to the delivery policy or subscription activation, please contact our support team at info@orderms.com.
This delivery policy is effective from December 1st 2023.
