Solutions
Shopify Order Management
If you sign up for OrderMS and find that it's not a perfect fit, please send us a cancellation request by email to billing@orderms.com from the registered email address.
Your email should contain the reason in a brief description Why would you like to cancel your subscription, your billing information (name, transaction ID, last 4 digits of the credit card associated with the account, billing date, etc.), email address, login name, and other identity verification and/or authentication information.
You may cancel your subscription at any time. Cancellation will take effect at the end of the pre-paid period or, for unpaid trial or free subscriptions, within 7 days of receipt of your request, in each case provided that the request was made in accordance with these cancellation instructions. We will confirm the cancellation of your subscription within 3 business days after receipt of your cancellation request.
At OrderMS, we offer a free trial with unlimited time period. If you cancel your subscription in accordance with this Policy within 7 days of placing your subscription order, we will, upon your written request, refund your prepaid fees within 30 calendar days (only if paid). The refund will be processed through the same method as the original payment. Any bank fees and charges shall be borne solely by you.
We reserve the right to reject your refund request if your request refers to the recurring payment or for some other reasons as could be described in our Terms of Service.
