Privacy Policy

This privacy policy informs you about how we collect, use, process, and disclose your information,
including personal information, when you use the Services.

The Privacy Policy is subject to the Terms of Service.
If you come across with an undefined term in this privacy policy please check out Terms of Service.


We understand and highly respect the trust you show on us by sharing your personal data with us. Your data keeps the highest importance for us and its security is our highest priority. This document is designed to let you know how we collect, use and protect your personal data. This documents will also explain you what rights you keep with your data and how can you exercise your rights.

Who we are?

OrderMS is a start up with its principal place of business at 313 E.Main St Amsterdam NY 12010, USA (hereinafter also “OrderMS”, “we”, “us”) is the data controller in respect of your personal data we collect and process about you.

We determine how and why your personal data is processed within OrderMS.

If you have questions about how we process personal data, or would like to exercise your data subject rights, please email us at If you contact us via email, please note that the communication is not automatically encrypted.

What personal data and from which sources do we collect?

The personal data we may collect about the users of our Services are described in detail below.

1. Information you provide us while using our Services

Information that is necessary for the use of the Services
We ask for and collect the following personal information about you when you use the Services:

You may provide us with the following information:

You may choose to provide us with additional personal information in order to obtain a better user experience when using the Services. This additional information will be processed based on your consent. You will see the respective notice (including request for granting us with your consent) before the data is being provided.
2. Information you provide us while using some tools in our Services

Some of our tools may require to provide us with additional information (for example if the tool allow you to integrate your social media account). Such kind of integration can be made at your own discretion. You will receive respective notice (including request for your consent) before the integration is realized.

OrderMS provides third party integrations only when you choose to do so. The Integrations and API provided to you to communicate with third party tool communication provides us with additional information, only if required.

3. Information you provide us while using some tools in our Services

When you use the Services, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Services.

4. Information you provide us while using our Blog, Public Profile or another Website content

If you use our Blog or another content or would like to participate in our webinars we can ask you to provide us with some information (such as your name, job title, your photo or other information).

By posting any information on our website you acknowledge and agree that the data you fill in during the subscription process on our website or any time later creates your public profile (hereinafter "Public Profile"). You acknowledge and agree that the information that you provide in your Public Profile would be visible to the others. You can change the information in your Public Profile whenever you want.

5. Information provided or collected for marketing purposes

If you use our Services, we are entitled, based on our legitimate interest, to use your identification and contact details (in particular, your name and surname, job title, company, telephone number, e-mail) and information about your use of our Services for reaching the current or potential customers by direct marketing or thorough advertising campaigns on social networks including creation of Lookalike Audience on Facebook or similar type of marketing campaigns.

If you participate in events and conferences organized by us we can ask you for granting the consent with the processing of your personal data (in particular, your identification and contact data fill in the respective form of registration and information about your interests in the Services and participation in our events).

How do we use the collected information?

We use, store, and process information, including personal information, about you for the following purposes:

Do we share personal data with others?

In the context of the data processing above and the respective legal bases given (contract performance, legitimate interests, consent or processing obligations under law), your data may be passed on to the following categories of recipients:

OrderMS Product Line

Your personal data can be shared by OrderMS and with its product line. If your personal data is shared, this is done provided that there is a need for knowledge of this data and this data is shared only with selected product lines for fulfilment of their working tasks.

Access rights between product lines are limited and we only grant them if the person needs to know the relevant data on the basis of his or her job or job responsibilities, and the authorized employees are bound by the confidentiality obligation.

Do we transfer personal data to countries outside the EEA?

We have put in place adequate safeguards with respect to the protection of your privacy, fundamental rights and freedoms, and the exercise of your rights, e.g. we establish an adequate level of data protection through EU Standard Contractual Clauses based on the EU commission’s model clauses.

Information on EU standard contractual clauses is available here on the European Union website. If you would like to have information in detail, please contact us at .

How long do we store your personal data?

Your personal data will be deleted as soon as they are no longer necessary for the stated purposes. However, we must sometimes continue to store your data until the retention periods and deadlines set by the legislator or supervisory authorities expire. We may also retain your data until the statutory limitation periods have expired, provided that this is necessary for the establishment, exercise or defense of legal claims.

After that, the relevant data are routinely erased.

If you have any questions about specific retention periods, please contact us at

What are your rights under applicable data protection laws?

Under the stipulated conditions, you can exercise all of the rights listed below, which are granted to you by legislation on the protection of personal data, in particular the General Data Protection Regulation (GDPR):

How is your data secured?

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are as follows:

We use industry standard algorithms (AES, PGP and others) for encryption of personal data. As well as full-disk encryption, databases encryption and encryption of special personal data (payment card details for PCI DSS compliance).

We have policies and procedures to keep encryption keys secure, and generate new keys when necessary to do so.

If you know or suppose that your Personal Data have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your OrderMS Account, please contact us by email at


We reserve the right to change this Privacy Policy at any time in accordance with this clause. If we make changes to this Privacy Policy, we will post the updated Privacy Policy at our website and will indicate the date of updating.

Contact Us

If you have any questions or complaints about this Privacy Policy, you may contact us by email at

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