Solutions
Shopify Order Management
Your Cloud Security Reinvented with our cutting-Edge
Infrastructure, Protecting Your Data, Ensuring Your Business Growth.
We have implemented an Information Security Management System (ISMS) that encompasses our security objectives, risks, and mitigation strategies.
Our team members undergo thorough background verification checks before they are assigned any tasks that may pose risks to users. We provide regular security awareness training to our team members, keeping them informed about information security, privacy, and compliance practices.
We have dedicated security and privacy teams that implement and manage our security programs, ensuring the highest level of protection for your data. Our internal audit and compliance teams review and assess our procedures and policies to align them with industry standards.
We maintain strict control over access to our premises, including buildings, infrastructure, and facilities, using access cards and access logs to identify and address any anomalies.
At our data centers, access is restricted to authorized personnel only. Two-factor authentication and biometric authentication are required to enter the premises.
We monitor these premises and obtain reports from AWS on regular basis. We retain backup footage according to local regulations.
Our network security employs multiple layers of protection, including firewalls and network segmentation, to prevent unauthorized access and protect sensitive data.
We have redundant systems and network infrastructure to ensure high availability and minimize single-point failures. We utilize technologies from trusted service providers to prevent Distributed Denial of Service (DDoS) attacks on our servers.
Our servers are hardened with secure configurations, and we employ intrusion detection and prevention mechanisms to identify and respond to possible security incidents.
Every change and new feature undergoes a rigorous change management process to ensure adherence to secure coding guidelines and to mitigate potential security issues.
We employ a robust security framework based on industry standards to protect against threats such as SQL injection, cross-site scripting, and application layer attacks.
Customer data is logically isolated to ensure it remains private and confidential, and we do not share it with third parties without your consent.
All customer data transmitted to our servers is protected using strong encryption protocols, and sensitive data at rest is encrypted using 256-bit Advanced Encryption Standard (AES). We have strict data retention and disposal policies to ensure the secure handling and disposal of data.
We offer Single Sign-On (SSO) and support SAML for seamless and secure authentication across multiple services.
Multi-Factor Authentication (MFA) is available to provide an extra layer of security by requiring additional verification in addition to passwords.
Administrative access to our systems is strictly controlled, employing the principles of least privilege and role-based permissions.
We maintain detailed logs and monitoring systems to detect and respond to any unauthorized access or suspicious activities.
We continuously monitor and analyze information from various sources to identify anomalies and potential security incidents.
Our vulnerability management process includes regular scanning and testing to identify and remediate security threats.
We have malware and spam protection systems in place to safeguard against malicious activities.
Regular backups are performed to ensure data availability, and we have disaster recovery and business continuity plans in place.
Our dedicated incident management team promptly notifies customers of any security incidents and provides appropriate actions and updates.
We have a responsible disclosure policy in place to encourage the reporting of any security vulnerabilities in our systems.
At OrderMS, we are committed to maintaining the highest level of security to protect your data. We regularly review and enhance our security measures to adapt to evolving threats and technologies. If you have any questions or concerns regarding our security information please email us at info@orderms.com
At OrderMS, we utilize the cloud infrastructure services provided by Amazon Web Services (AWS) to host and manage our systems. AWS maintains a robust and secure infrastructure to ensure the protection of our data. Here are some key points regarding the security of our cloud infrastructure:
Physical Security: AWS data centers are highly secure facilities that employ strict access controls, surveillance systems, and 24/7 monitoring. Only authorized personnel have access to these facilities, and access is logged and audited.
AWS employs multiple layers of security at the network level, including firewalls, network segmentation, and Distributed Denial of Service (DDoS) protection to safeguard against unauthorized access and attacks.
AWS provides encryption mechanisms to protect data in transit and at rest. We leverage AWS services such as Amazon S3 (Simple Storage Service) and Amazon EBS (Elastic Block Store) to store and encrypt our data securely.
AWS offers robust identity and access management tools, such as AWS Identity and Access Management (IAM), allowing us to manage user access, roles, and permissions effectively. We follow the principle of least privilege, ensuring that only authorized individuals can access our AWS resources.
AWS provides various monitoring and logging services, such as Amazon CloudWatch and AWS CloudTrail, which allow us to monitor and track activities within our infrastructure, detect anomalies, and investigate any potential security incidents.
AWS maintains a comprehensive vulnerability management program, regularly scanning its infrastructure for vulnerabilities and applying necessary patches and updates to mitigate potential risks.
AWS complies with several industry standards and regulations, such as ISO 27001, SOC 1/2/3, and PCI DSS. They undergo third-party audits to validate their security practices and maintain compliance.
It's important to note that while AWS provides a highly secure infrastructure, security in the cloud follows a shared responsibility model. This means that while AWS is responsible for the security of the cloud, we are responsible for securing our applications, data, and configurations within the cloud.
At OrderMS, we take our responsibility seriously and implement additional security measures on top of the security provided by AWS. This includes implementing strong access controls, secure configurations, regular audits, and monitoring to ensure the integrity and confidentiality of our data.
By leveraging AWS's secure infrastructure and implementing our own security measures, we strive to provide a reliable and secure environment for our customers' data.
If you have any specific questions or concerns regarding the security of our cloud infrastructure or our practices in working with AWS, please don't hesitate to reach out to our team at info@orderms.com
At OrderMS, we operate a multi-tenant system to serve multiple customers or tenants within our cloud infrastructure. We understand the importance of maintaining strict security measures to ensure the privacy and data isolation of each tenant. Here's how we address security in our multi-tenant environment:
We have implemented robust measures to ensure that the data belonging to each tenant is logically and securely separated. This includes using virtualization technologies, containerization, or other isolation mechanisms to prevent unauthorized access or data leakage between tenants.
We enforce strong access controls to restrict access to tenant data based on authentication and authorization mechanisms. Each tenant is assigned unique credentials and permissions, ensuring that they can only access their own data and resources.
We utilize encryption techniques to protect tenant data both in transit and at rest. Data encryption helps safeguard sensitive information, reducing the risk of unauthorized access even in the event of a breach.
We employ comprehensive auditing and monitoring practices to detect and respond to any suspicious activities within the multi-tenant environment. This includes monitoring for unauthorized access attempts, abnormal usage patterns, or any potential security incidents that may affect the confidentiality, integrity, or availability of tenant data.
We conduct regular security assessments and penetration tests to identify vulnerabilities and weaknesses within our multi-tenant system. This allows us to proactively address any potential security risks and enhance the overall security posture of our infrastructure.
We adhere to industry best practices and compliance standards to ensure the security and privacy of tenant data. This may include compliance with regulations such as GDPR (General Data Protection Regulation) or HIPAA (Health Insurance Portability and Accountability Act) depending on the nature of the data being stored.
By implementing these security measures, we strive to maintain the integrity, confidentiality, and availability of each tenant's data within our multi-tenant system.
If you have any specific questions or concerns regarding the security of our multi-tenant system, please don't hesitate to reach out us at info@orderms.com
